Designed To Perform. Built To Last.
A home is one of the last hand-built products left in the world. Once we have assembled the natural and manufactured materials, the components interact with each other and the environment. Although quality materials and craftsmanship have been used in your home, this does not mean that it will require no care or maintenance. A home requires care and attention from day one. General homeowner maintenance is essential to providing a quality home for a lifetime.
Frequently Asked Questions
Take a look at our FAQ's & see if your question can be answered there.
* If your question is not answered in the FAQ's please use the contact form at the bottom of the page.
Procedure For Warranty Requests
Please contact the following trades directly to schedule warranty requests:
HVAC (Air Conditioning and Heating) - 225-752-8538
Plumbing - 940-482-7910
Electrical - Check your electrical panel for company name.
IES - 817-481-1711 InCharge Electric 469-312-6203
To file a warranty request for other items, please fill out the form on this page. Complete the required fields, and list each item in the “Comments/Notes” section. To assure timely response and proper record keeping, on-site sales and construction personnel will not accept service requests in your community.
When we receive a warranty service request, we may contact you for an inspection appointment. Warranty inspection appointments are available Monday through Friday, 8:00 a.m. to 4:00 p.m. We inspect the items listed in your written request to confirm warranty coverage and determine appropriate action. Generally reported items fall into one of the three categories:
Trade Contractor Items
Home Maintenance Items – Non-Warrantable
Cosmetic Items – Non-Warrantable
Either a McClintock Homes representative or a trade contactor will contact you to schedule the work. Warranty work appointments are available Monday through Friday, 8:00 a.m. to 4:00 p.m.